Ordering
How to order
The best way to order is to E-mail us (trailsendiris@gmail.com). Make sure you include your name, mailing
address, postal code and telephone number. We will confirm availability,
prepare your order / invoice document and E-mail it back to you for your
files and payment within 30 days. REAL EASY!!
If you prefer postal service, please take a moment to download and print our
Order Form.
Adobe Acrobat Reader is required to view the Order Form.
(Download Adobe Acrobat.) Complete the Order Form and
send with your payment to:
Trails End Iris Gardens, 3674 Indian Trail, Brantford, Ontario N3T 5M1
Payment options
The fastest way to confirm your order is payment by Interac bank e-transfer. Call
(519) 647-9746 or E-mail us (trailsendiris@gmail.com) for details. To confirm your order priority, payment must be received within 30 days.
If paying by cheque or money order, please keep a copy of your order for your
files and mail to:
Trails End Iris Gardens, 3674 Indian Trail,
Brantford, Ontario N3T 5M1.
Sorry, no Credit Card or COD orders
When to order (NOW, to avoid disappointment)
Orders will be accepted until early Spring. Some
Irises are in limited supply so order early to avoid
disappointment. All orders must be pre-paid by Interac
bank e-transfer; or if you prefer, by cheque or money order. Please pay within 30 days in order to maintain your order priority.
Shipping within Canada only
To ensure freshness and top quality plants, all orders will be dug and shipped
during the first two weeks of August. All rhizomes will be washed, dried and
labeled prior to packing. We will confirm by E-mail or telephone when your order
has been shipped or is ready for pick-up.
|
"Just wanted to let
you know that I received my irises and they are all
planted. The rhizomes looked wonderful and thank you
so much for the 2 gift irises. I will look forward to
watching them grow and bloom. I can't wait to see next
year's selection." |
|
|
Kindest
Regards, B. B., Ontario |
|
Shipping Priority
Orders will be shipped on a first-come, first-serve basis starting the second week of
August.
Orders to be picked up will be available during the third week of August.
Why Trails End Iris Gardens
Our promise is to supply only top quality plants, true to variety name and
pest-free. In the unlikely chance you are not happy with the quality of the
rhizomes, please notify us within one week of receipt. Upon return of the
plants, we will refund your money. We cannot guarantee the plants after that
time since Mother Nature does not provide a guarantee of ideal growing
conditions. Please refer to our growing instructions
or contact us and we will
assist you.
What you will receive
You will receive a top quality bare root rhizome for each variety ordered. The name of
each plant will be written on the foliage. Planting instructions are on this web-site and we also
send them along with your irises. Please ensure you have the right growing conditions. It is
important to plant immediately in order to ensure rooting before winter freeze-up.
Substitutions
WE NEVER SUBSTITUTE WITHOUT PRIOR APPROVAL. While we
cannot predict the demand or co‑operation of Mother Nature, we will do
our best to fill every order with the variety desired. If we are unable to
complete your order, we will contact you with a suggestion of a suitable
substitute or, if you wish, send a refund cheque.
|