Trails End Iris Gardens, Ontario, Canada


 
Ordering

How to order
The best way to order is to E-mail us (bob@trailsendiris.com). Make sure you include your name, mailing address, postal code and telephone number. We will confirm availability, prepare your order / invoice document and E-mail it back to you for your files and payment. REAL EASY!!

If you prefer postal service, please take a moment to download and print our Order Form. Adobe Acrobat Reader is required to view the Order Form. (Download Adobe Acrobat.) Complete the Order Form and send with your payment to:
         Trails End Iris Gardens, 3674 Indian Trail, Brantford, Ontario N3T 5M1

Payment options
The fastest way to confirm your order is payment by Interac bank e-transfer. Call (519) 647-9746 or E-mail us (bob@trailsendiris.com) for details. Receipt of payment confirms your order priority.

If paying by cheque or money order, please keep a copy of your order for your files and mail to:
         Trails End Iris Gardens, 3674 Indian Trail, Brantford, Ontario N3T 5M1.

Sorry, no Credit Card or COD orders

When to order (NOW, to avoid disappointment)
Orders will be accepted during the season up until July 8th. Some Irises are in limited supply so order early to avoid disappointment. All orders must be pre-paid by Interac bank e-transfer; or if you prefer, by cheque or money order in order to establish our digging / shipping priorities.

Shipping within Canada only
To ensure freshness and top quality plants, all orders will be dug and shipped during the first two weeks of August. All rhizomes will be washed, dried and labeled prior to packing. We will confirm by E-mail or telephone when your order has been shipped or is ready for pick-up.
 

 "Hi Bob and Ann. I just received my iris order. JUST WOW!!!!! Thanks a lot for the gifts."

 
   Fernande, Quebec  

Shipping Priority
Orders will be shipped on a first-come, first-serve basis starting the second week of August. Customers in the harsher, more northerly climates usually have their irises shipped first.
Orders to be picked up will be available during the third weekend of August from Friday,
August 18th to Monday, August 21st.

Why Trails End Iris Gardens
Our promise is to supply only top quality plants, true to variety name and pest-free. In the unlikely chance you are not happy with the quality of the rhizomes, please notify us within one week of receipt. Upon return of the plants, we will refund your money. We cannot guarantee the plants after that time since Mother Nature does not provide a guarantee of ideal growing conditions. Please refer to our growing instructions or contact us and we will assist you.

What you will receive
You will receive a top quality bare root rhizome for each variety ordered. The name of each plant will be written on the foliage. Planting instructions are on this web-site and we also send them along with your irises. Please ensure you have the right growing conditions. It is important to plant immediately in order to ensure rooting before winter freeze-up.

Substitutions
WE NEVER SUBSTITUTE WITHOUT PRIOR APPROVAL. While we cannot predict the demand or co-operativeness of Mother Nature, we will do our best to fill every order with the variety desired. If we are unable to complete your order, we will contact you with a suggestion of a suitable substitute or, if you wish, send a refund cheque.